Photo Credit: Suzannec
Photo Credit: Poppy01
Photo Credit: Poppy01
Photo Credit: Poppy01
Cruiser Rating
Featured Review
Beautiful places with, at times, a struggling ship
"Once out of the port areas the places were great and Corsica is fabulous
It was a little surprising to see the standard sail away party on the 5th sail-a-way of our cruise from Barcelona, but it was apparent throughout that the cruise is Barcelona to Barcelona and we boarded in Rome.Even the app on my phone refreshed with new info when we were in Barcelona on day 5
Service and food/beverage
The staff, as always, were fantastic...."Read More
Ssmiff
6-10 Cruises
•
Age 50s
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Review for a Europe - Western Mediterranean Cruise on Norwegian Epic
JenniferE
6-10 Cruises • Age 40s
I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
Read MoreSail Date: February 2024
Cabin Type: Balcony
Review for a Europe - Western Mediterranean Cruise on Norwegian Epic
Suzannec
10+ Cruises • Age 60s
I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
Read MoreSail Date: February 2024
Cabin Type: Studio
Review for a Caribbean - Eastern Cruise on Norwegian Epic
Always on vacation 51
6-10 Cruises • Age 50s
This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...
Read MoreSail Date: February 2024
Cabin Type: Mid-Ship Balcony
Review for a Caribbean - Western Cruise on Norwegian Epic
TheLilyChicken
10+ Cruises • Age 50s
I should have done my homework before I subjected my family to the EPIC. Embarkation was painless but waiting 3 hours for your stateroom to be ready was painful.
The Family Balcony Suite was excruciatingly small. It was dated and absolutely of poor design. The commode was 2 feet from your head while sleeping. The room accommodates at most three guests and somehow they allowed 4 in ...
Read MoreSail Date: February 2024
Cabin Type: Mid-Ship Balcony
Traveled with children
Traveled with disabled person
Review for a Caribbean - Western Cruise on Norwegian Epic
Jay12345654
2-5 Cruises • Age 20s
The cruise has a great variety of things to do and always keeps you well fed. There is a main dining hall that has included breakfast, lunch and dinner. There are also ALOT of bars, restaurants and entertainment onboard. Writing this review it is important that i specify we had the "Free at sea package"
Pros-
- A LOT of places to eat and grab a drink
- Entertainment with good music ...
Read MoreSail Date: February 2024
Cabin Type: Mid-Ship Balcony
Review for a Caribbean - Western Cruise on Norwegian Epic
T6Driver
2-5 Cruises • Age 50s
We chose this cruise because of our past experiences with Norwegian. In the past we have been extremely happy with the line. We were not Haven guests on this trip. We also had friends who cruised for the first time and were deciding if they would like this type of trip.
Overall the trip was average to below average WRT service,the room and bed, The cleanliness of the ship, casino prices, and ...
Read MoreSail Date: February 2024
Cabin Type: Aft-Facing Penthouse with Balcony
Review for a Caribbean - Western Cruise on Norwegian Epic
ab6947
2-5 Cruises • Age 30s
Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
Read MoreSail Date: February 2024
Review for a Caribbean - Eastern Cruise on Norwegian Epic
Cruiselife1977
10+ Cruises • Age 40s
I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED?
I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
Read MoreSail Date: February 2024
Cabin Type: Balcony
Review for a Caribbean - Eastern Cruise on Norwegian Epic
Canutecruises
6-10 Cruises • Age 30s
I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue.
On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...
Read MoreSail Date: February 2024
Review for a Caribbean - Eastern Cruise on Norwegian Epic
Scooper1967
10+ Cruises • Age 50s
What an experience on the Epic. I booked a family balcony and got an obstructed view with no way to see the ocean. There are only a few of these balconies but there is not a different room type for these. I tried to change rooms and was told no. I explained the room type does not say it’s an obstructed view and they said “ I will write a report and get back to you”. 6 days on ship and no follow ...
Read MoreSail Date: February 2024
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