Crystal Cruise Reviews

The ambience of the ship was excellent. Service, entertainment, activities during the day all outstanding. We upgraded to a suite which was well worth it. Our butler was first rate. Enjoyed the lectures, the photo classes, and the golf clinics. Food was fine in the Main dining room but the real stars were the Japanese restaurant and Taste for dinner. Not to be missed. No casino which was fine ...

Once upon a time… I have decided to start my review with that sentence because the Crystal Serenity used to be part of a company called Crystal Cruises which was owned by Genting (a Malaysian Company). Crystal cruises ceased operations as a consequence of the financial difficulties from Genting and entered in a process of liquidation in which the ships and assets were sold to different ...

We were excited but apprehensive. We had decided not to sail the Symphony again because of the age of the ship and the HVAC issues. Given that this was a newer ship we decided to take the Jan 5 Caribbean cruise as we truly missed sailing on Crystal (had gone on over 35 segments). The positives: Rooms have been nicely redone and we paid up for the Sapphire suite which was spacious, well ...

This was our second Crystal Symphony cruise since the re-start, and both sailings lived up to our very high expectations. We found the food to be generally excellent, with Umi Uma and Tastes being stand-outs for us. Waterside, Marketplace and Trident Grill were very good also. Our suite was more than comfortable and had everything we needed (JCP). Service throughout the ship was outstanding. ...

We selected this cruise to cruise over the Christmas and New Year's Holidays and we had an amazing time. This was our fourth holiday cruise; all with Crystal and on Crystal Serenity. This is also our third voyage since since the inaugural cruise of Crystal this year. For those who used to like old Crystal, my view is new Crystal is like old Crystal but better. The crew makes Crystal very ...

Had wanted to try Crystal since their purchase by Abercrombie and Kent following their emergence from bankruptcy by the previous owners. Had heard incredible stories about their excellent customer service and concern for their guests. Crystal surpassed those expectations and we cannot wait for the next one. Ship was immaculate and our Aquamarine Classic cabin was superb. Wife loved the Jacuzzi ...

Crystal was recommended by our doctor friend who had just returned from Iceland and knows our high standards and needs. After an easy non stop fight from Vancouver we boarded with great excitement and warm welcomes. The fish at dinner was suitably mahi mahi for the Caribbean. When the evening entertainment opened with the beautiful Nadiya on violin and Raphael in his whites on trumpet we knew ...

It would be easy for someone like me who has never cruised on either the old, or the recently renewed Crystal Symphony, to feel like they've crashed a stranger's floating family reunion picnic and wolfed down the barbeque and beer before they notice I’m there. Eavesdrop during a crowded lunch and you'll learn that the majority of both the passengers and crew have sailed together on this same ship ...

We have cruised with Crystal 4 times previously and have anxiously awaited its return. We had a cabin with ocean view on deck 7. The cabin was 215 sq feet and was well laid out. There was ample drawer and closet space. The cabin attendant kept the cabin spotless. The food at the main dining room, buffet and specialty restaurants was excellent. The selection of the entrees in the main ...

Crystal is my "go to" luxury cruise line. Having been on >50 cruises all together. I have always been totally impressed with the Enrichment, entertainment food and crew. I have also been labeled as someone with "high standards". The words that you often hear about the new crystal is "better than ever". My previous crystal cruises I have rated as A-A+! This one roundtrip Miami on Serenity was IMO a ...