Norwegian Viva Review

4.5 / 5.0
75 reviews

Priority Access is a scam

Review for the Southern Caribbean Cruise on Norwegian Viva
The BGs
10+ Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Mar 2024

WARNING on priority access. Do not waste the money. No one at the port or on the ship knows where to direct you so you end up in the main boarding line anyway, your “early” time slot is the same as all the other passengers, the onboard spa credit is a scam as you have to spend $500 just to get the $100 and it’s only for certain services, many trips don’t have tendering heavy stops and the breakfast is delivered cold and soggy. Save your money! I literally spent $200 and got ZERO benefit. Customer service won’t do a thing about it even though I’ve spent $1,000 in extras on this trip.

The ship is pretty and the thermal spa is nice. Food in Hudson’s and Indulge was better than many other cruise lines but the other restaurants were on par with typical mediocre cruise food.

This was a first and definitely last with NCL. The nickel and diming for everything makes this an overpriced experience.

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